Frequently Asked Questions
Question: I'm having problems getting my order to go through.
Answer: In order for the shopping cart system to work you will need to have your cookies enabled. To do this go to tools on your browser. Then go to internet options. At the top privacy is listed you will need to click there and move the bar until it says accept all cookies. Your order should go through fine now, if it does not please call us at to place your order.
Question: I'm having problems customizing the computer.
Answer: Our custom builder supports Internet Explorer, Netscape and Firefox browsers. When using firefox you will need to make sure javascript is enabled or the custom builder will not work properly.
Question: Is their an operating system installed in the computer?
Answer: Unless stated, no OS is installed. On our customize page we offer Windows XP Home, Professional and Vista Basic, Premium and Ulitmate. If purchased the OS will come installed with CD and manual and COA. If you are not familiar with the installation of an operating system we suggest you purchase one with your system.
Question: Do your computers come assembled?
Answer: All the computers we sell come assembled and tested. All you will need to do is load your OS or if you purchase it from us your computer will come ready to go out of the box.
Question: If I order a PC will I receive a confirmation of order and shipment.
Answer: Once your order has been received we will email you the invoice with your order details. Once the package has been sent you will also receive a Tracking number. If for any reason you do not receive these please email us and will will send you the information promptly.
Question: I just ordered a computer when can I expect it to arrive?
Answer: All our PC's are custom built. Orders will ship 3-5 business days after order received. If for any reason there is a delay we will send you an email and let you know. |
