All systems built by PDWSoftware.com carry a one year limited parts and labor warranty described herein.

All PC's are custom built and are built upon receipt of payment allow 3-4 business days for PC to be built and 1-4 business days for delivery.

The Customer by accepting the goods described in the invoice agrees to abide by these terms and conditions.

Customer must inspect package thoroughly and report any damage that occurred during shipment.
All warranties are valid from the original purchase date.

There is a 30 day Money Back Guarantee for all products returned (restocking fee of 10% applies).
A 10% restocking fee will be charged on all merchandise returned for a refund. 20% restocking fee for Notebooks. Shipping is non-refundable.

Warranty is voided if not returned in original packages.
Warranty excludes lightning, storms, dropping or mishandling the product, and other accidental causes.

Customer pays shipping on all returned merchandise even if returned for repair and must also insure all items shipped back.

Advanced replacement available for certain items such as motherboards, optical drives and memory. Deposit will be required and refunded upon the receipt of defective item.

If replacement is not available PDWSofware.com reserves the right to replace the part with an item of equal or greater value. If no equal product is available the buyer may upgrade a nominal cost.

All returned items must be in original resaleable packaging with all original manuals and software.

All items returned for service will be repaired with subject to availability of parts and shipped returned to the customer.